Account Manager

Summary of the role

• Responsible for Brand Development and eCommerce Channel Strategy, this includes Onboarding and Launch Coordination, Content Management, Promotion and Campaign Management, Inventory and Operations Management, Reporting and Performance Review
• Work closely with the Brand while liaising with Marketplaces such as Lazada and Shopee, among others
• Coordinates daily with internal teams such as Warehouse and Operations, Creatives, Data, and Finance
• The role is business-focused, requires advance knowledge and experience in eCommerce, digital marketing, retail, distribution models and Brand management.
• Responsible for managing the skill development and performance management of team members

Key tasks and responsibilities

• Onboarding and Launch Coordination
• Assist Onboarding of accounts / provide support and resolves issues incurred in onboarding of accounts, Approves onboarding of accounts
• Approves the consultation when needed
• Content Management
• Reviews and approves all content management (Marketing Assets, Shop in Shop and Online Store Merchandizing) Issues and items that require approval including the corrective actions submitted by Sr. Accounts Executive.
• Promotion and Campaign Management
• Reviews Promotions and Campaign calendar of Marketplace, provides activities guidelines of The Brands
• Reviews implementation of promotional activity calendar and special events in their campaign pages and secures the required assets
• Inventory and Operations Management
• Assists coordination on transfer orders and inbounding of stocks
• Manages & improves coordination on transfer orders and inbounding of stocks
• Plans with Brand on inventory allocation on channels
• Reviews and Approves recommendation for corrective actions on non-conformances.
• Reporting and Performance Review
• Approves periodic business review which includes,
• Overall sales status sales (GMV) including order status, inventory, etc.
• Store performance in terms of traffic, conversion rate, basket size, reviews etc.
• Promotion performance
• Product Evaluation
• And submit it for final review by Commercial Head
• Reviews and Approves the recommendations "

Qualifications & Skills

• Bachelorâ�?�?s degree or equivalent, preferably in Management, Business Administration, Marketing or other related field
• Bachelorâ�?�?s degree or equivalent, preferably in Management, Business Administration, Marketing or other related field
• Excellent English and Tagalog speaking-listening-writing skills, attention to detail
• Knowledge in Microsoft Office (MS Word, Excel, Powerpoint, internet, etc)
• Willing and eager to learn and deliver the extra mile
• Ability to work in a fast-moving environment in cross functional team
• Strong people management skills
• Strong communication skills ability to coordinate with multiple stakeholders
• High-energy with sound business acumen and problem-solving skills
• Strong sales and technical aptitude and a desire to work in channels, emerging technologies, and startups
• Strong project management skills, ability to manage multiple workstreams in parallel, plan for projects, manage own time and priorities
• Self-driven, can take on and create new assignments.

Preferred Skills

• Experience in managing Brands or Key Accounts, negotiate partnerships and conditions, define, and follow through on deliverables is plus